Contact Juhai Plastics — Request Custom Quote or Sample
We typically reply to all inquiries within 8 business hours. For urgent technical questions, please call our sales engineer directly on WhatsApp or WeChat.
🏭 Factory Address (Yuyao, Ningbo)
🏢 Ningbo Sales Office
📞 Sales & Technical Support
🚚 Shipping & Logistics Info
Send Inquiry / Request Quote
Fill in the form below. The more details you share, the more accurate our quote and grade recommendation will be. We reply within 24 hours maximum.
Frequently Asked Questions — Buying & Cooperation
Below are the most common questions from new international buyers before placing their first order.
Yes, absolutely. We offer free 2 kg samples of all standard grades for testing purposes. Buyer pays international freight (typically ~ USD 40-60 via DHL / FedEx). If you have a courier account we can ship on your account number. Custom samples (non-standard color or formulation) may take 5-7 working days and have a small setup fee refundable on the first bulk order.
New customer first order: 30% T/T deposit in advance, balance 70% T/T before shipment OR 100% irrevocable sight Letter of Credit (L/C) issued by a top-500 global bank.
Repeat customers after 2+ successful orders: up to 30-45 day O/A (Open Account) terms possible subject to credit check via Dun & Bradstreet or local agency report. Escrow payment via Alibaba Trade Assurance is also accepted (capped at USD 50,000 per order).
Yes, every shipment includes: 1) Commercial Invoice, 2) Packing List, 3) Certificate of Conformance (CoC) listing the actual tested mechanical and physical properties from the specific production lot with batch number and date, 4) ROHS / REACH compliance letter, 5) Bill of Lading / AWB.
Additional documents available on request: Certificate of Origin (C/O), Form A / Form E / Form F for preferential tariff treatment, Safety Data Sheet (SDS in English or local language), Material Safety Declaration.
We have a Material Conformance Guarantee: if the actual lot properties fall outside the range quoted on our CoC / technical datasheet (±5% tolerance), we accept return or replacement at our cost, including freight.
For application-specific performance issues where the lot is within spec but does not meet expectations in your specific part (which is usually a processing or design interaction), our R&D engineer will work with you via live call / video to troubleshoot molding parameters, mold cooling, gate location etc., and if needed reformulate at 50% discount on the next batch. This guarantee covers up to 3 months from delivery.